Testimonials

Kenny did a great job of fixing my A/C in a timely manner and provided excellent customer service !

Cory was amazing! Not only did he come and get the ac unit working properly but also taught me how to properly clean the outside unit. Home feels amazing just minutes after his arrival. Highly recommended and ask for Cory!!

Shaun was an absolutely fantastic technician found the problem of the AC unit and immediately knew what parts to get to solve the problem and resolved everything in an efficient and timely manner! Thank you Shaun!

My warranty company used AC Rescue for our service call and we had a great experience. Joe, our technician, texted me each time they were scheduled to come out. He would text me in the AM and let me know what time he planned to arrive at my house that day and keep me updated throughout the day on timing. Really appreciated this instead of being given a 4 or 8 hour window Like some companies do. He was very professional, kind, and got the job done! Thank you!!

Our home warranty company (Fidelity) assigned A/C Rescue to us for repair. I always hold my breath a little because we’ve not always been 100% happy with who they’ve sent to us. But Daniel with A/C Rescue was so great. He made quick work of cleaning our unit and adding freon. I give Daniel 5 stars!

We recently had to have 1 of our AC units replaced. Once all of the inspections, diagnosis, agreements and parts ordered/received were processed through our Landmark Home Warranty, the AC was replaced and upstairs cooling again. This took around 3 weeks which was not the most pleasant in 100+ TX heat, but when waiting on multiple parties, managing schedules during holidays, it was what it was. Although there were some ‘communication’ issues with front office, while trying to understand who’s responsibility each step was assigned to, all of the technicians were prompt, courteous, patient, helped explain areas of concern and completed the job. About 1-2 wks after the new install, AC was not cooling again. Kenny came out and advised there was a small leak. most likely due to added pressure from the new higher capacity unit. After our discussions, we understood that Landmark Home Warranty would only pay for liquid line replacement IF it was determined it could not be repaired. In this case, the liquid line could be and was repaired, resulting in cool air. Kenny was very patient when I asked several questions as we wanted to understand what went wrong, how a leak could occur with a new unit and the limitations from Landmark. MANY THANKS TO KENNY for his attention to detail, quality repair, service and patience in helping the customer understand, we believe that all customers should have the opportunity to ask questions as it is the customer who has out of pocket expenses, even with home warranty coverage. The repairs were completed and covered at no charge to us, by AC Rescue. Thank YOU Kenny!!!

Highly recommend Richard DeWitt with AC Rescue! Fast service repair, very Knowledgeable, friendly, fixed our heating issue, he also noticed a couple preventative maintenance issues that needed to be addressed in order to keep future repairs from being needed!

Richard was courteous and professional, knowledgeable about his trade. If I ever need service on my HVAC system, I wouldn’t want anyone else but him to get the job done right.

Cory the technician that came and reviewed my AC and he did it in the most professional and friendly way you could ask for I commend Cory and his job well done and ask AC Rescue to do the same.

Sonny just went above and beyond to make sure my HVAC system is set up for success! Comfortable with the work he did. Very cool guy!