Testimonials

We recently had to have 1 of our AC units replaced. Once all of the inspections, diagnosis, agreements and parts ordered/received were processed through our Landmark Home Warranty, the AC was replaced and upstairs cooling again. This took around 3 weeks which was not the most pleasant in 100+ TX heat, but when waiting on multiple parties, managing schedules during holidays, it was what it was. Although there were some ‘communication’ issues with front office, while trying to understand who’s responsibility each step was assigned to, all of the technicians were prompt, courteous, patient, helped explain areas of concern and completed the job. About 1-2 wks after the new install, AC was not cooling again. Kenny came out and advised there was a small leak. most likely due to added pressure from the new higher capacity unit. After our discussions, we understood that Landmark Home Warranty would only pay for liquid line replacement IF it was determined it could not be repaired. In this case, the liquid line could be and was repaired, resulting in cool air. Kenny was very patient when I asked several questions as we wanted to understand what went wrong, how a leak could occur with a new unit and the limitations from Landmark. MANY THANKS TO KENNY for his attention to detail, quality repair, service and patience in helping the customer understand, we believe that all customers should have the opportunity to ask questions as it is the customer who has out of pocket expenses, even with home warranty coverage. The repairs were completed and covered at no charge to us, by AC Rescue. Thank YOU Kenny!!!

Our home warranty company (Fidelity) assigned A/C Rescue to us for repair. I always hold my breath a little because we’ve not always been 100% happy with who they’ve sent to us. But Daniel with A/C Rescue was so great. He made quick work of cleaning our unit and adding freon. I give Daniel 5 stars!

Going through my home warranty for the first time had me nervous since I don’t get to pick the contractor, but Richard from A/C Rescue surprised me with the complete opposite of my thinking and he really demonstrated what quality service is all about. Friendly, punctual and willing to go the extra mile. Give this man a promotion and a raise!

Kenny did a great job of fixing my A/C in a timely manner and provided excellent customer service !

They were timely and fast. The technicians are extremely helpful and professional!

These guys were top notch! Kenny showed up on time and even helped with my home warranty company. Kenny was professional and curious, and better, he fixed the problem in no time! Thank you A/C Rescue, Inc. You are on the top of my list!

Ivan and his crew were fantastic! They were extremely fast and cleaned up their mess inside and outside of my home. We will be sure to use AC Rescue for all of our future HVAC needs!!

Local Guide·53 reviews·43 photos 7 months ago Positive: Professionalism, Punctuality, Quality, Responsiveness Suan and Chris were the techs assigned to our request. We had one AC unit down and the other one just not blowing cold enough to keep up with the hot temperature lately. They fixed the down unit and properly diagnosed the other. We had this unit looked at a couple of times in the past by other AC companies but they were never able to get to the root of the problem. Suan and Chris found the problem fairly quickly. They were both very friendly and a pleasure to work with.

Matt did an amazing job fixing my mom’s AC today! He arrived on time, was extremely professional, and quick to identify the problem, which was a leak, low refrigerant, and a dirty condenser. He explained everything, including costs, before starting any repairs. I couldn’t be there, but he communicated with me about every detail and even sent me pictures to show each issue he would be fixing. Matt was respectful, polite, and honest. He’s just an exceptional representative of AC Rescue as a company and I will definitely call them again for any future AC repairs.

Kenny came over to check our system. Did a great job. Very friendly and professional.