Testimonials

Local Guide·53 reviews·43 photos 7 months ago Positive: Professionalism, Punctuality, Quality, Responsiveness Suan and Chris were the techs assigned to our request. We had one AC unit down and the other one just not blowing cold enough to keep up with the hot temperature lately. They fixed the down unit and properly diagnosed the other. We had this unit looked at a couple of times in the past by other AC companies but they were never able to get to the root of the problem. Suan and Chris found the problem fairly quickly. They were both very friendly and a pleasure to work with.

Daniel is so nice and knowledgeable!!!! He has saved me from this crazy Texas weather many times! I highly recommend this company for all your heating and ac needs.

Kenny did a fabulous job- he was professional, extremely knowledgeable, I felt very comfortable with him. He will be my technician going forward forever. He is awesome.

Friendly and professional. I will highly recommend to anyone

We recently had to have 1 of our AC units replaced. Once all of the inspections, diagnosis, agreements and parts ordered/received were processed through our Landmark Home Warranty, the AC was replaced and upstairs cooling again. This took around 3 weeks which was not the most pleasant in 100+ TX heat, but when waiting on multiple parties, managing schedules during holidays, it was what it was. Although there were some ‘communication’ issues with front office, while trying to understand who’s responsibility each step was assigned to, all of the technicians were prompt, courteous, patient, helped explain areas of concern and completed the job. About 1-2 wks after the new install, AC was not cooling again. Kenny came out and advised there was a small leak. most likely due to added pressure from the new higher capacity unit. After our discussions, we understood that Landmark Home Warranty would only pay for liquid line replacement IF it was determined it could not be repaired. In this case, the liquid line could be and was repaired, resulting in cool air. Kenny was very patient when I asked several questions as we wanted to understand what went wrong, how a leak could occur with a new unit and the limitations from Landmark. MANY THANKS TO KENNY for his attention to detail, quality repair, service and patience in helping the customer understand, we believe that all customers should have the opportunity to ask questions as it is the customer who has out of pocket expenses, even with home warranty coverage. The repairs were completed and covered at no charge to us, by AC Rescue. Thank YOU Kenny!!!

Kenny was fantastic! One of the most knowledgeable I’ve ever encountered.

We used this company through our home warranty, and we were especially pleased with how quickly they were able to send out a technician. Kenny was friendly, professional, and very efficient. He was able to identify and repair the issue in a very timely manner. We are very pleased with the service.

Robert came out and handled the issue that 2 other companies could not. I will only be using A/C Rescue going forward and pray that Robert is blessed as much and more as he blessed me.

Our technician – Ken – was on time, efficient, professional and more than kind. Answered all the concerns we had and I really appreciated his time.

Sonny from A/C Rescue did a great job and was very quick! We appreciate him coming out and fixing our AC problem before the summer time!