Testimonials
Mr Richard and Mr Todd were prompt, courteous and provided very detailed information on the tune up and the needed repair! Thanks gentlemen.
My technician, Joe, kept me updated on his arrival and was able to diagnose and resolve the issue very quickly. Got us back to cool air in no time!
Billy wore a mask, worked on a hot July afternoon to save us during the hottest days of the year. Great service, thank you guys!
Kenny did an amazing job getting me fixed and ready to go. My air is back blowing cool! What a life saver!
Todd came by today and was an absolute pleasure to work with! He helped get our AC fixed and working again. He was extremely professional and great to work with, even told me which braker of ours is heat (only cooling is labeled). Thanks!
Shaun was an absolutely fantastic technician found the problem of the AC unit and immediately knew what parts to get to solve the problem and resolved everything in an efficient and timely manner! Thank you Shaun!
My warranty company used AC Rescue for our service call and we had a great experience. Joe, our technician, texted me each time they were scheduled to come out. He would text me in the AM and let me know what time he planned to arrive at my house that day and keep me updated throughout the day on timing. Really appreciated this instead of being given a 4 or 8 hour window Like some companies do. He was very professional, kind, and got the job done! Thank you!!
My experience with A/C Rescue was through their technician, Gurjit. I was connected with this company through my Home Warranty company. The only downside to the whole experience was I was without my A/C for 3 days waiting for the soonest appointment. But that’s pretty common during the summer months, so I’m not holding that against A/C Rescue. I was told that someone would reach out to me during business hours and schedule a smaller window to come diagnose the problem. Gurjit actually contacted me first thing in the morning. Originally he had said 1-3 pm, but he actually contacted me around 10 am to let me know he had two cancellations and could be out sooner. Once he made it to my house he was extremely professional. He was quick to diagnose the issue and resolve it. Literally within 15 minutes my A/C was fixed! And what took the experience over the top is he took the time to explain the issue and even gave me some recommendations on what the issue could be if something like my issue ever came up again. I’ve dealt with a lot of field technicians that weren’t nearly as personable.
Highly recommend Richard DeWitt with AC Rescue! Fast service repair, very Knowledgeable, friendly, fixed our heating issue, he also noticed a couple preventative maintenance issues that needed to be addressed in order to keep future repairs from being needed!
Our experience with AC Rescue was very good. The most impressive thing about them is their customer service. I called many times and Scott always answered the phone with courtesy and patience. I communicated with Amanda also, and she was also responsive and kind. She called me back the same day I left her a message. I have never had such a good experience with an AC company’s customer service. It feels like they care and are truly doing their best to get things done.The technicians (one was Francisco) were also great. Their appointment system is smooth and accurate. We had to wait awhile for a part to arrive so our AC was out for a few days, but the office was very communicative about the status of the part’s arrival whenever I called. We were assigned this company through American Home Shield, and, in the past, we had some very subpar experiences, but AC Rescue was great! I would use them again and recommend them to others.