Our home warranty company (Fidelity) assigned A/C Rescue to us for repair. I always hold my breath a little because we’ve not always been 100% happy with who they’ve sent to us. But Daniel with A/C Rescue was so great. He made quick work of cleaning our unit and adding freon. I give Daniel 5 stars!
A/C Rescue – Kenny was great. Had my A/C working and has a great personality a joy to work with.
We were nervous about who our warranty company was sending our way as we’ve had a few quacks for sure but A/C Rescue, specifically Robert, was AMAZING!
Kenny was my technician. First and foremost he notified me of my window of time early. He answered all of my questions and did not treat the job as a rushed project. I appreciate your professionalism Mr Kenny.
Technician Kenny N. was professional and provided exceptional customer service, he took time to explain the issue and get it repaired quickly, but most of all he was honest and a pleasure to work with. I would recommend to everyone.
Our home warranty sent A/C Rescue to our house. Kenny was very friendly and informative. I really appreciated the time he took to explain what was going on and what the next steps would be for us. Excellent work, Kenny!
My experience with A/C Rescue was through their technician, Gurjit. I was connected with this company through my Home Warranty company. The only downside to the whole experience was I was without my A/C for 3 days waiting for the soonest appointment. But that’s pretty common during the summer months, so I’m not holding that against A/C Rescue. I was told that someone would reach out to me during business hours and schedule a smaller window to come diagnose the problem. Gurjit actually contacted me first thing in the morning. Originally he had said 1-3 pm, but he actually contacted me around 10 am to let me know he had two cancellations and could be out sooner. Once he made it to my house he was extremely professional. He was quick to diagnose the issue and resolve it. Literally within 15 minutes my A/C was fixed! And what took the experience over the top is he took the time to explain the issue and even gave me some recommendations on what the issue could be if something like my issue ever came up again. I’ve dealt with a lot of field technicians that weren’t nearly as personable.
Kenny serviced 3 of our rental homes and we’ll use him again. He answered my many questions. The tenants and their dogs liked him. I called my wife afterwards to say how much I liked him. One home had an older capacitor, and he showed me the readings and if I wanted it replaced.
Kenny was fantastic and we are very thankful for his expertise. Had to call these guys after a precious company f’d up a routine maintenance call. Kenny was able to quickly identify the issue and resolve it. We are very thankful!
Richard was courteous and professional, knowledgeable about his trade. If I ever need service on my HVAC system, I wouldn’t want anyone else but him to get the job done right.