Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

My technician, Joe, kept me updated on his arrival and was able to diagnose and resolve the issue very quickly. Got us back to cool air in no time!

Jeff Powell
5

Kenny was fantastic! The scheduler knew I had a crazy morning and Kenny was able to work with his schedule to make it work for me. He was professional, fixed our issue quickly, and was on his way. I greatly appreciate how wonderful the experience was!

Amy Conine
5

Technician Kenny N. was professional and provided exceptional customer service, he took time to explain the issue and get it repaired quickly, but most of all he was honest and a pleasure to work with. I would recommend to everyone.

Jodi Johnson
5

We recently had to have 1 of our AC units replaced. Once all of the inspections, diagnosis, agreements and parts ordered/received were processed through our Landmark Home Warranty, the AC was replaced and upstairs cooling again. This took around 3 weeks which was not the most pleasant in 100+ TX heat, but when waiting on multiple parties, managing schedules during holidays, it was what it was. Although there were some ‘communication’ issues with front office, while trying to understand who’s responsibility each step was assigned to, all of the technicians were prompt, courteous, patient, helped explain areas of concern and completed the job. About 1-2 wks after the new install, AC was not cooling again. Kenny came out and advised there was a small leak. most likely due to added pressure from the new higher capacity unit. After our discussions, we understood that Landmark Home Warranty would only pay for liquid line replacement IF it was determined it could not be repaired. In this case, the liquid line could be and was repaired, resulting in cool air. Kenny was very patient when I asked several questions as we wanted to understand what went wrong, how a leak could occur with a new unit and the limitations from Landmark. MANY THANKS TO KENNY for his attention to detail, quality repair, service and patience in helping the customer understand, we believe that all customers should have the opportunity to ask questions as it is the customer who has out of pocket expenses, even with home warranty coverage. The repairs were completed and covered at no charge to us, by AC Rescue. Thank YOU Kenny!!!

Kim Hollingsworth
5

Shaun was an absolutely fantastic technician found the problem of the AC unit and immediately knew what parts to get to solve the problem and resolved everything in an efficient and timely manner! Thank you Shaun!

Joshua Zelaya
5

Eric my service technician was professional & he definitely kept his promise on getting my a/c for me! Thanks Eric

Deanna Davis
5

Daniel is so nice and knowledgeable!!!! He has saved me from this crazy Texas weather many times! I highly recommend this company for all your heating and ac needs.

Erica VanHoozer
5

Cory was a great communicator, especially with the part being delayed being delivered to them.

John N
5

A/C Rescue – Kenny was great. Had my A/C working and has a great personality a joy to work with.

Lyn Blodgett
5

Going through my home warranty for the first time had me nervous since I don’t get to pick the contractor, but Richard from A/C Rescue surprised me with the complete opposite of my thinking and he really demonstrated what quality service is all about. Friendly, punctual and willing to go the extra mile. Give this man a promotion and a raise!

Aaron Orrico
5