Testimonials

Like Us on Facebook

Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Cory and Eric were such a relief when they came out. Friendly, professional and did not try to sell me something I didn’t need. I can’t recommend them enough. Thank you!

David Quinten
5

Home warranty company assigned A/C Rescue. We have not had good luck with other companies warranty company have sent in the past. A/C Rescue was an exception, great communication, technician Kenny was very professional and knowledgeable. Found and fix what was wrong.

Tatyana Naumova
5

Shaun was an absolutely fantastic technician found the problem of the AC unit and immediately knew what parts to get to solve the problem and resolved everything in an efficient and timely manner! Thank you Shaun!

Joshua Zelaya
5

Our Technician, Daniel, was Fantastic!! Daniel was Professional and Knowledgeable!! The repair was completed quickly! 5 Stars!!

Linda M
5

Ivan and his crew were fantastic! They were extremely fast and cleaned up their mess inside and outside of my home. We will be sure to use AC Rescue for all of our future HVAC needs!!

Taylor Hemenway
5

Todd with A/C Rescue was assigned to my repair by Landmark Home warranty. The appointment was confirmed on Friday by A/C Rescue for the following Monday after Landmark was notified of a unit on my home not cooling. A second confirmation was sent Monday via text and email from both Landmark and A/C Rescue. Then Todd my repair tech texted me his timeframe for the morning and followed up with another text when he was 15 minutes away. Todd arrived within his promised window and as a bonus, I received a text to track his arrival to my house. This was great for me as I was able to work up to the minute he arrived. Once Todd was at my home, he asked questions about what the A/C unit was doing. I told him the issue and my layman’s diagnosis. Within 5 minutes he checked the unit, confirmed the problem and had it running within 10 minutes. Todd then checked my other units for proper freon levels and gave me some expert advice on maintaining the A/C units during the harsh hot months to come. Todd and I spent a few minutes chatting while he wrote up the very, very reasonable bill. Such a great guy and definitely an asset to A/C Rescue. At the end we maintained good old social distancing guidelines and with a namaste and wave, he said give us a call if anything happens. I am glad I can request A/C Rescue next time through Landmark. I was impressed!

Ryan Guckes
5

We recently had to have 1 of our AC units replaced. Once all of the inspections, diagnosis, agreements and parts ordered/received were processed through our Landmark Home Warranty, the AC was replaced and upstairs cooling again. This took around 3 weeks which was not the most pleasant in 100+ TX heat, but when waiting on multiple parties, managing schedules during holidays, it was what it was. Although there were some ‘communication’ issues with front office, while trying to understand who’s responsibility each step was assigned to, all of the technicians were prompt, courteous, patient, helped explain areas of concern and completed the job. About 1-2 wks after the new install, AC was not cooling again. Kenny came out and advised there was a small leak. most likely due to added pressure from the new higher capacity unit. After our discussions, we understood that Landmark Home Warranty would only pay for liquid line replacement IF it was determined it could not be repaired. In this case, the liquid line could be and was repaired, resulting in cool air. Kenny was very patient when I asked several questions as we wanted to understand what went wrong, how a leak could occur with a new unit and the limitations from Landmark. MANY THANKS TO KENNY for his attention to detail, quality repair, service and patience in helping the customer understand, we believe that all customers should have the opportunity to ask questions as it is the customer who has out of pocket expenses, even with home warranty coverage. The repairs were completed and covered at no charge to us, by AC Rescue. Thank YOU Kenny!!!

Kim Hollingsworth
5

Shaun and Chris came over to do some maintenance on my AC and were very professional and friendly. Great experience!

Lauren Ella
5

Technician Kenny N. was professional and provided exceptional customer service, he took time to explain the issue and get it repaired quickly, but most of all he was honest and a pleasure to work with. I would recommend to everyone.

Jodi Johnson
5

A/C Rescue was assigned to us by American Home Sheild to repair our central air conditioning system that had stopped cooling. Matt and his assistant were punctual, professional, honest, and extremely knowledgeable. They inspected the systems outside unit as well as in the attic. They diagnosed the problem and had our air-conditioning up and running in record speed, all in the same day. There were no additional charges over our deductable which we already paid to AHS. We are extremely impressed with A/C Rescue, and we highly recommend this company.

Rita Tisinger
5