Testimonials

Mr Richard and Mr Todd were prompt, courteous and provided very detailed information on the tune up and the needed repair! Thanks gentlemen.

Friendly and professional. I will highly recommend to anyone

We used this company through our home warranty, and we were especially pleased with how quickly they were able to send out a technician. Kenny was friendly, professional, and very efficient. He was able to identify and repair the issue in a very timely manner. We are very pleased with the service.

Kenny arrived early in the time window. He was extremely professional and courteous. He educated me on the problem and proceeded to fix it. The problem was actually plumbing around my AC and he still fixed it for me so I didn’t have to be transferred within my home warranty’s system. I was very grateful to have had Kenny come by today. Customer service is practically dead but he was definitely the exception.

Great professionalism and service.

My technician, Joe, kept me updated on his arrival and was able to diagnose and resolve the issue very quickly. Got us back to cool air in no time!

Todd with A/C Rescue was assigned to my repair by Landmark Home warranty. The appointment was confirmed on Friday by A/C Rescue for the following Monday after Landmark was notified of a unit on my home not cooling. A second confirmation was sent Monday via text and email from both Landmark and A/C Rescue. Then Todd my repair tech texted me his timeframe for the morning and followed up with another text when he was 15 minutes away. Todd arrived within his promised window and as a bonus, I received a text to track his arrival to my house. This was great for me as I was able to work up to the minute he arrived. Once Todd was at my home, he asked questions about what the A/C unit was doing. I told him the issue and my layman’s diagnosis. Within 5 minutes he checked the unit, confirmed the problem and had it running within 10 minutes. Todd then checked my other units for proper freon levels and gave me some expert advice on maintaining the A/C units during the harsh hot months to come. Todd and I spent a few minutes chatting while he wrote up the very, very reasonable bill. Such a great guy and definitely an asset to A/C Rescue. At the end we maintained good old social distancing guidelines and with a namaste and wave, he said give us a call if anything happens. I am glad I can request A/C Rescue next time through Landmark. I was impressed!

We were nervous about who our warranty company was sending our way as we’ve had a few quacks for sure but A/C Rescue, specifically Robert, was AMAZING!

Thank God our A/C is working again! It’s 100 degrees out today, typical Texas summer. A/C stopped a week ago so contacted our home warranty company AHS. Took them two days to find A/C Rescue as they had to go outside our service area after a disastrous time with another service provider. A/C Rescue called on us on a Friday and scheduled and sent Sonny, the service tech on Monday. Sonny was friendly, kind and very professional. In about 5 minutes he diagnosed the problem and had the part in his van. He replaced it and A/C began working perfectly. I had also called early on that morning and spoke to Scott about what time the tech would be here and he to was very helpful. Sonny was on time and even called about 40 minutes before he arrived, just as Scott assured me that he would. Great service 100% across the board! Thanks to A/C Rescue.

Shaun was on time, fast, friendly even my dogs loved him! He fixed the problem and explained everything. Definitely calling Shaun again for our seasonal ac check up!