Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
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Our experience with AC Rescue was very good. The most impressive thing about them is their customer service. I called many times and Scott always answered the phone with courtesy and patience. I communicated with Amanda also, and she was also responsive and kind. She called me back the same day I left her a message. I have never had such a good experience with an AC company’s customer service. It feels like they care and are truly doing their best to get things done.The technicians (one was Francisco) were also great. Their appointment system is smooth and accurate. We had to wait awhile for a part to arrive so our AC was out for a few days, but the office was very communicative about the status of the part’s arrival whenever I called. We were assigned this company through American Home Shield, and, in the past, we had some very subpar experiences, but AC Rescue was great! I would use them again and recommend them to others.
Friendly and professional. I will highly recommend to anyone
Kenny came over to check our system. Did a great job. Very friendly and professional.
David from AC Rescue Inc. was very professional & honest. He reliably handled the whole process of getting our HVAC Blower Motor replaced. Owing to the February 2021 Texas Winter Storms, parts were not readily available, however David & AC Rescue kept us updated. David even followed up the day after the fix to check on us. Glad I was able to get everything resolved without breaking the bank.
Our home warranty company (Fidelity) assigned A/C Rescue to us for repair. I always hold my breath a little because we’ve not always been 100% happy with who they’ve sent to us. But Daniel with A/C Rescue was so great. He made quick work of cleaning our unit and adding freon. I give Daniel 5 stars!
Cory was amazing! Not only did he come and get the ac unit working properly but also taught me how to properly clean the outside unit. Home feels amazing just minutes after his arrival. Highly recommended and ask for Cory!!
Local Guide·53 reviews·43 photos
7 months ago
Positive: Professionalism, Punctuality, Quality, Responsiveness
Suan and Chris were the techs assigned to our request. We had one AC unit down and the other one just not blowing cold enough to keep up with the hot temperature lately. They fixed the down unit and properly diagnosed the other. We had this unit looked at a couple of times in the past by other AC companies but they were never able to get to the root of the problem. Suan and Chris found the problem fairly quickly. They were both very friendly and a pleasure to work with.
A/C Rescue – Kenny was great. Had my A/C working and has a great personality a joy to work with.
Matt just serviced the AC he was professional and early to arrive. AHS warranty is the one that dispatched them. The house is cooling down now. Very happy so far with service
Todd with A/C Rescue was assigned to my repair by Landmark Home warranty. The appointment was confirmed on Friday by A/C Rescue for the following Monday after Landmark was notified of a unit on my home not cooling. A second confirmation was sent Monday via text and email from both Landmark and A/C Rescue. Then Todd my repair tech texted me his timeframe for the morning and followed up with another text when he was 15 minutes away. Todd arrived within his promised window and as a bonus, I received a text to track his arrival to my house. This was great for me as I was able to work up to the minute he arrived. Once Todd was at my home, he asked questions about what the A/C unit was doing. I told him the issue and my layman’s diagnosis. Within 5 minutes he checked the unit, confirmed the problem and had it running within 10 minutes. Todd then checked my other units for proper freon levels and gave me some expert advice on maintaining the A/C units during the harsh hot months to come. Todd and I spent a few minutes chatting while he wrote up the very, very reasonable bill. Such a great guy and definitely an asset to A/C Rescue. At the end we maintained good old social distancing guidelines and with a namaste and wave, he said give us a call if anything happens. I am glad I can request A/C Rescue next time through Landmark. I was impressed!