Richard was courteous and professional, knowledgeable about his trade. If I ever need service on my HVAC system, I wouldn’t want anyone else but him to get the job done right.
We used this company through our home warranty, and we were especially pleased with how quickly they were able to send out a technician. Kenny was friendly, professional, and very efficient. He was able to identify and repair the issue in a very timely manner. We are very pleased with the service.
Matt with AC Rescue was courteous, on time, and took the time to thoroughly explain the resolution to my problem. He even took photos of his work on his phone, showed them to me, explained the work he had done and even gave me tips on how to keep my system running smoothly. All this on a rainy, holiday no less!
Kenny was my technician. First and foremost he notified me of my window of time early. He answered all of my questions and did not treat the job as a rushed project. I appreciate your professionalism Mr Kenny.
My experience with A/C Rescue was through their technician, Gurjit. I was connected with this company through my Home Warranty company. The only downside to the whole experience was I was without my A/C for 3 days waiting for the soonest appointment. But that’s pretty common during the summer months, so I’m not holding that against A/C Rescue. I was told that someone would reach out to me during business hours and schedule a smaller window to come diagnose the problem. Gurjit actually contacted me first thing in the morning. Originally he had said 1-3 pm, but he actually contacted me around 10 am to let me know he had two cancellations and could be out sooner. Once he made it to my house he was extremely professional. He was quick to diagnose the issue and resolve it. Literally within 15 minutes my A/C was fixed! And what took the experience over the top is he took the time to explain the issue and even gave me some recommendations on what the issue could be if something like my issue ever came up again. I’ve dealt with a lot of field technicians that weren’t nearly as personable.
They were timely and fast. The technicians are extremely helpful and professional!
My warranty company used AC Rescue for our service call and we had a great experience. Joe, our technician, texted me each time they were scheduled to come out. He would text me in the AM and let me know what time he planned to arrive at my house that day and keep me updated throughout the day on timing. Really appreciated this instead of being given a 4 or 8 hour window Like some companies do. He was very professional, kind, and got the job done! Thank you!!
Cory was a great communicator, especially with the part being delayed being delivered to them.
Friendly and professional. I will highly recommend to anyone