Testimonials

Our home warranty sent A/C Rescue to our house. Kenny was very friendly and informative. I really appreciated the time he took to explain what was going on and what the next steps would be for us. Excellent work, Kenny!

Billy wore a mask, worked on a hot July afternoon to save us during the hottest days of the year. Great service, thank you guys!

Kenny is very knowledgeable and extremely professional. He explains all the steps and procedures taken when fixing the AC.

Kenny arrived early in the time window. He was extremely professional and courteous. He educated me on the problem and proceeded to fix it. The problem was actually plumbing around my AC and he still fixed it for me so I didn’t have to be transferred within my home warranty’s system. I was very grateful to have had Kenny come by today. Customer service is practically dead but he was definitely the exception.

AC went out, and I used a home warranty to Dispatch the AC rescue team. Kenny contacted me was very helpful and friendly. He even gave me a heads-up when he was on the way. He was at my house for about 3 min before he found the issue took him another 5 min to repair the problem. AC is cooling, and all is good. Kenny was awesome!

Todd with A/C Rescue was assigned to my repair by Landmark Home warranty. The appointment was confirmed on Friday by A/C Rescue for the following Monday after Landmark was notified of a unit on my home not cooling. A second confirmation was sent Monday via text and email from both Landmark and A/C Rescue. Then Todd my repair tech texted me his timeframe for the morning and followed up with another text when he was 15 minutes away. Todd arrived within his promised window and as a bonus, I received a text to track his arrival to my house. This was great for me as I was able to work up to the minute he arrived. Once Todd was at my home, he asked questions about what the A/C unit was doing. I told him the issue and my layman’s diagnosis. Within 5 minutes he checked the unit, confirmed the problem and had it running within 10 minutes. Todd then checked my other units for proper freon levels and gave me some expert advice on maintaining the A/C units during the harsh hot months to come. Todd and I spent a few minutes chatting while he wrote up the very, very reasonable bill. Such a great guy and definitely an asset to A/C Rescue. At the end we maintained good old social distancing guidelines and with a namaste and wave, he said give us a call if anything happens. I am glad I can request A/C Rescue next time through Landmark. I was impressed!

They have come out to the house twice and each time fixed what we needed. They were honest, timely and professional each time. Other companies tried to sell us a new unit, but they fixed the issue. Great job!!

Cory was a great communicator, especially with the part being delayed being delivered to them.

I am extremely satisfied with the services provided by AC Rescue!! Daniel was prompt and courteous. He did a phenomenal job. The overall experience with this company from the time I got a phone call by Scott to the time the job was completed. It was just phenomenal. Scott understood the urgency of being serviced today with a disable person living in the home who requires a certain temperature environment … Rescued indeed,!!! Scott delivered on time with Daniel who was able to quickly assess and resolve the problem it took him less than 30 minutes!!!!! I am overwhelmed by the work that was performed. This company deserves all five stars and more thank you.

Our experience with AC Rescue was very good. The most impressive thing about them is their customer service. I called many times and Scott always answered the phone with courtesy and patience. I communicated with Amanda also, and she was also responsive and kind. She called me back the same day I left her a message. I have never had such a good experience with an AC company’s customer service. It feels like they care and are truly doing their best to get things done.The technicians (one was Francisco) were also great. Their appointment system is smooth and accurate. We had to wait awhile for a part to arrive so our AC was out for a few days, but the office was very communicative about the status of the part’s arrival whenever I called. We were assigned this company through American Home Shield, and, in the past, we had some very subpar experiences, but AC Rescue was great! I would use them again and recommend them to others.