Testimonials

Kenny arrived early in the time window. He was extremely professional and courteous. He educated me on the problem and proceeded to fix it. The problem was actually plumbing around my AC and he still fixed it for me so I didn’t have to be transferred within my home warranty’s system. I was very grateful to have had Kenny come by today. Customer service is practically dead but he was definitely the exception.

The guys showed up, found the problem and replaced the part. Now my AC is working again. I highly recommend. They don’t waste your time and they get the job done.

Joe was great to work with! We filed a claim with the home warranty at 9 PM, he was out here the next day by 2:45 PM. He fixed our problem super quick, and even taught us a little bit on maintenance for our A/C unit. He was very knowledgeable about our A/C unit, and we were very happy with his service. He went above and beyond to make sure we were satisfied and we would absolutely use him again. Thanks Joe!

Friendly and professional. I will highly recommend to anyone

Robert came out and handled the issue that 2 other companies could not. I will only be using A/C Rescue going forward and pray that Robert is blessed as much and more as he blessed me.

Matt with AC Rescue was courteous, on time, and took the time to thoroughly explain the resolution to my problem. He even took photos of his work on his phone, showed them to me, explained the work he had done and even gave me tips on how to keep my system running smoothly. All this on a rainy, holiday no less!

Shaun and Cory fixed my AC in a matter of minutes! They were kind enough to greet my puppy who loves new people and didn’t mind her being so excited. Thank you for the cool air on this hot day! Great job!!

We recently had to have 1 of our AC units replaced. Once all of the inspections, diagnosis, agreements and parts ordered/received were processed through our Landmark Home Warranty, the AC was replaced and upstairs cooling again. This took around 3 weeks which was not the most pleasant in 100+ TX heat, but when waiting on multiple parties, managing schedules during holidays, it was what it was. Although there were some ‘communication’ issues with front office, while trying to understand who’s responsibility each step was assigned to, all of the technicians were prompt, courteous, patient, helped explain areas of concern and completed the job. About 1-2 wks after the new install, AC was not cooling again. Kenny came out and advised there was a small leak. most likely due to added pressure from the new higher capacity unit. After our discussions, we understood that Landmark Home Warranty would only pay for liquid line replacement IF it was determined it could not be repaired. In this case, the liquid line could be and was repaired, resulting in cool air. Kenny was very patient when I asked several questions as we wanted to understand what went wrong, how a leak could occur with a new unit and the limitations from Landmark. MANY THANKS TO KENNY for his attention to detail, quality repair, service and patience in helping the customer understand, we believe that all customers should have the opportunity to ask questions as it is the customer who has out of pocket expenses, even with home warranty coverage. The repairs were completed and covered at no charge to us, by AC Rescue. Thank YOU Kenny!!!

Shaun and Chris from A/C Rescue absolutely saved the day today. My air conditioner started blowing hot air on Sunday, and by Monday night it was 99F indoors! A/C Rescue sent these two superheroes out this morning, and Shaun identified the problem (a bad capacitor) by sound as soon as he got out of the truck. He and Chris got right to work and had it fixed within 5 or 10 minutes! Hooray!!!

Todd came by today and was an absolute pleasure to work with! He helped get our AC fixed and working again. He was extremely professional and great to work with, even told me which braker of ours is heat (only cooling is labeled). Thanks!