We were serviced today by Kenny and he was very professional and explained each process to fix my AC issue . Kenny answered all my questions and did more that expected . This is service as it should be expected by any service industry. He is a true representation of a knowledgeable service professional. Keep up the good work and thank you for your honesty addressing all my issues and keeping my family cool and comfortable.
Kyle was thorough and informative. Would recommend!
Kenny was fantastic! The scheduler knew I had a crazy morning and Kenny was able to work with his schedule to make it work for me. He was professional, fixed our issue quickly, and was on his way. I greatly appreciate how wonderful the experience was!
Ivan and his crew were fantastic! They were extremely fast and cleaned up their mess inside and outside of my home. We will be sure to use AC Rescue for all of our future HVAC needs!!
Kenny was fantastic! He was kind, polite and communicated everything that needed to be done…now we’re cool again in this Texas heat!!
Todd with A/C Rescue was assigned to my repair by Landmark Home warranty. The appointment was confirmed on Friday by A/C Rescue for the following Monday after Landmark was notified of a unit on my home not cooling. A second confirmation was sent Monday via text and email from both Landmark and A/C Rescue. Then Todd my repair tech texted me his timeframe for the morning and followed up with another text when he was 15 minutes away. Todd arrived within his promised window and as a bonus, I received a text to track his arrival to my house. This was great for me as I was able to work up to the minute he arrived. Once Todd was at my home, he asked questions about what the A/C unit was doing. I told him the issue and my layman’s diagnosis. Within 5 minutes he checked the unit, confirmed the problem and had it running within 10 minutes. Todd then checked my other units for proper freon levels and gave me some expert advice on maintaining the A/C units during the harsh hot months to come. Todd and I spent a few minutes chatting while he wrote up the very, very reasonable bill. Such a great guy and definitely an asset to A/C Rescue. At the end we maintained good old social distancing guidelines and with a namaste and wave, he said give us a call if anything happens. I am glad I can request A/C Rescue next time through Landmark. I was impressed!
We used this company through our home warranty, and we were especially pleased with how quickly they were able to send out a technician. Kenny was friendly, professional, and very efficient. He was able to identify and repair the issue in a very timely manner. We are very pleased with the service.
They were timely and fast. The technicians are extremely helpful and professional!
Kenny came over to check our system. Did a great job. Very friendly and professional.
Kenny was fantastic and we are very thankful for his expertise. Had to call these guys after a precious company f’d up a routine maintenance call. Kenny was able to quickly identify the issue and resolve it. We are very thankful!