Testimonials

It has been in the triple digits in Texas the past 3 weeks. Lately my ac has not been cooling. I placed a service call in on a Friday evening and Cory was out at my house by 7:45am the next morning fixing my issue. He called and gave me the greatest news a person could ask for – that it was not a major issue. He showed me what he did to fix it. Cory demonstrated great concern about the lack of cold air I was getting in these severe hot temperatures, he quickly diagnosed the issue and fixed it promptly. His outstanding personality was very genuine. I appreciate Scott as well for initiating the call to get Cory out to my house early this morning.

I would recommend this company if you need quick attention and great customer service. Thank you again Cory and Scott. You truly saved us from another restless day!!!! Stay blessed

Kenny was awesome. Very personable. Very informative. Kept in contact as repair was taking place. Thank you very much. Will use this service in the further as long he is our guy.

We recently had to have 1 of our AC units replaced. Once all of the inspections, diagnosis, agreements and parts ordered/received were processed through our Landmark Home Warranty, the AC was replaced and upstairs cooling again. This took around 3 weeks which was not the most pleasant in 100+ TX heat, but when waiting on multiple parties, managing schedules during holidays, it was what it was. Although there were some ‘communication’ issues with front office, while trying to understand who’s responsibility each step was assigned to, all of the technicians were prompt, courteous, patient, helped explain areas of concern and completed the job. About 1-2 wks after the new install, AC was not cooling again. Kenny came out and advised there was a small leak. most likely due to added pressure from the new higher capacity unit. After our discussions, we understood that Landmark Home Warranty would only pay for liquid line replacement IF it was determined it could not be repaired. In this case, the liquid line could be and was repaired, resulting in cool air. Kenny was very patient when I asked several questions as we wanted to understand what went wrong, how a leak could occur with a new unit and the limitations from Landmark. MANY THANKS TO KENNY for his attention to detail, quality repair, service and patience in helping the customer understand, we believe that all customers should have the opportunity to ask questions as it is the customer who has out of pocket expenses, even with home warranty coverage. The repairs were completed and covered at no charge to us, by AC Rescue. Thank YOU Kenny!!!

I am extremely satisfied with the services provided by AC Rescue!! Daniel was prompt and courteous. He did a phenomenal job. The overall experience with this company from the time I got a phone call by Scott to the time the job was completed. It was just phenomenal. Scott understood the urgency of being serviced today with a disable person living in the home who requires a certain temperature environment … Rescued indeed,!!! Scott delivered on time with Daniel who was able to quickly assess and resolve the problem it took him less than 30 minutes!!!!! I am overwhelmed by the work that was performed. This company deserves all five stars and more thank you.

Excellent service! Shaun was so knowable and helpful. Call them if you need help!

Kenny was fantastic and we are very thankful for his expertise. Had to call these guys after a precious company f’d up a routine maintenance call. Kenny was able to quickly identify the issue and resolve it. We are very thankful!

Cory was a great communicator, especially with the part being delayed being delivered to them.

A/C Rescue – Kenny was great. Had my A/C working and has a great personality a joy to work with.

Shawn from A/C Rescue was great and very professional. He figured out what was wrong with my unit in 15 minutes he had the part on the truck installed it and he was done. He didn’t try and upsell me on anything was very good explaining what was wrong. Great technician I will definitely use them again. Thank you Shawn

Billy wore a mask, worked on a hot July afternoon to save us during the hottest days of the year. Great service, thank you guys!