Kenny Nickerson was my tech and he was about as great as they come. Professional but down to earth, and provided great peace of mind for our home with a quality service. Highly recommend.
Joe was great to work with! We filed a claim with the home warranty at 9 PM, he was out here the next day by 2:45 PM. He fixed our problem super quick, and even taught us a little bit on maintenance for our A/C unit. He was very knowledgeable about our A/C unit, and we were very happy with his service. He went above and beyond to make sure we were satisfied and we would absolutely use him again. Thanks Joe!
They have come out to the house twice and each time fixed what we needed. They were honest, timely and professional each time. Other companies tried to sell us a new unit, but they fixed the issue. Great job!!
Technician Kenny N. was professional and provided exceptional customer service, he took time to explain the issue and get it repaired quickly, but most of all he was honest and a pleasure to work with. I would recommend to everyone.
Kenney did a great job he was very professional and knew his job very well will recommend him
My experience with A/C Rescue was through their technician, Gurjit. I was connected with this company through my Home Warranty company. The only downside to the whole experience was I was without my A/C for 3 days waiting for the soonest appointment. But that’s pretty common during the summer months, so I’m not holding that against A/C Rescue. I was told that someone would reach out to me during business hours and schedule a smaller window to come diagnose the problem. Gurjit actually contacted me first thing in the morning. Originally he had said 1-3 pm, but he actually contacted me around 10 am to let me know he had two cancellations and could be out sooner. Once he made it to my house he was extremely professional. He was quick to diagnose the issue and resolve it. Literally within 15 minutes my A/C was fixed! And what took the experience over the top is he took the time to explain the issue and even gave me some recommendations on what the issue could be if something like my issue ever came up again. I’ve dealt with a lot of field technicians that weren’t nearly as personable.
Billy wore a mask, worked on a hot July afternoon to save us during the hottest days of the year. Great service, thank you guys!
Robert is great. Excellent communication skills. Always prompt informative and very experienced. Would rate him a 10 if possible.
Kenny serviced 3 of our rental homes and we’ll use him again. He answered my many questions. The tenants and their dogs liked him. I called my wife afterwards to say how much I liked him. One home had an older capacitor, and he showed me the readings and if I wanted it replaced.
Highly recommend Richard DeWitt with AC Rescue! Fast service repair, very Knowledgeable, friendly, fixed our heating issue, he also noticed a couple preventative maintenance issues that needed to be addressed in order to keep future repairs from being needed!