Testimonials
Richard was courteous and professional, knowledgeable about his trade. If I ever need service on my HVAC system, I wouldn’t want anyone else but him to get the job done right.
Matt with AC Rescue was courteous, on time, and took the time to thoroughly explain the resolution to my problem. He even took photos of his work on his phone, showed them to me, explained the work he had done and even gave me tips on how to keep my system running smoothly. All this on a rainy, holiday no less!
Cory was a great communicator, especially with the part being delayed being delivered to them.
Friendly and professional. I will highly recommend to anyone
Shaun and Cory fixed my AC in a matter of minutes! They were kind enough to greet my puppy who loves new people and didn’t mind her being so excited. Thank you for the cool air on this hot day! Great job!!
Ivan and his crew were fantastic! They were extremely fast and cleaned up their mess inside and outside of my home. We will be sure to use AC Rescue for all of our future HVAC needs!!
Shaun was great at all he did, was very informative, explained and answered my MANY questions. Thumbs up
We recently had to have 1 of our AC units replaced. Once all of the inspections, diagnosis, agreements and parts ordered/received were processed through our Landmark Home Warranty, the AC was replaced and upstairs cooling again. This took around 3 weeks which was not the most pleasant in 100+ TX heat, but when waiting on multiple parties, managing schedules during holidays, it was what it was. Although there were some ‘communication’ issues with front office, while trying to understand who’s responsibility each step was assigned to, all of the technicians were prompt, courteous, patient, helped explain areas of concern and completed the job. About 1-2 wks after the new install, AC was not cooling again. Kenny came out and advised there was a small leak. most likely due to added pressure from the new higher capacity unit. After our discussions, we understood that Landmark Home Warranty would only pay for liquid line replacement IF it was determined it could not be repaired. In this case, the liquid line could be and was repaired, resulting in cool air. Kenny was very patient when I asked several questions as we wanted to understand what went wrong, how a leak could occur with a new unit and the limitations from Landmark. MANY THANKS TO KENNY for his attention to detail, quality repair, service and patience in helping the customer understand, we believe that all customers should have the opportunity to ask questions as it is the customer who has out of pocket expenses, even with home warranty coverage. The repairs were completed and covered at no charge to us, by AC Rescue. Thank YOU Kenny!!!
Kenny came over to check our system. Did a great job. Very friendly and professional.
Home warranty company assigned A/C Rescue. We have not had good luck with other companies warranty company have sent in the past. A/C Rescue was an exception, great communication, technician Kenny was very professional and knowledgeable. Found and fix what was wrong.