Testimonials

Kenny was fantastic! He was kind, polite and communicated everything that needed to be done…now we’re cool again in this Texas heat!!

A/C Rescue was assigned to us by American Home Sheild to repair our central air conditioning system that had stopped cooling. Matt and his assistant were punctual, professional, honest, and extremely knowledgeable. They inspected the systems outside unit as well as in the attic. They diagnosed the problem and had our air-conditioning up and running in record speed, all in the same day. There were no additional charges over our deductable which we already paid to AHS. We are extremely impressed with A/C Rescue, and we highly recommend this company.

It has been in the triple digits in Texas the past 3 weeks. Lately my ac has not been cooling. I placed a service call in on a Friday evening and Cory was out at my house by 7:45am the next morning fixing my issue. He called and gave me the greatest news a person could ask for – that it was not a major issue. He showed me what he did to fix it. Cory demonstrated great concern about the lack of cold air I was getting in these severe hot temperatures, he quickly diagnosed the issue and fixed it promptly. His outstanding personality was very genuine. I appreciate Scott as well for initiating the call to get Cory out to my house early this morning.

I would recommend this company if you need quick attention and great customer service. Thank you again Cory and Scott. You truly saved us from another restless day!!!! Stay blessed

Richard was courteous and professional, knowledgeable about his trade. If I ever need service on my HVAC system, I wouldn’t want anyone else but him to get the job done right.

AC went out, and I used a home warranty to Dispatch the AC rescue team. Kenny contacted me was very helpful and friendly. He even gave me a heads-up when he was on the way. He was at my house for about 3 min before he found the issue took him another 5 min to repair the problem. AC is cooling, and all is good. Kenny was awesome!

I’d just moved from NC to TX and shortly after one of our AC units stopped functioning. Kenny from A/C Rescue came out to help us with a down AC unit. 1st and foremost this company (and Kenny in particular) was a well-run machine. They communicated at every step of the way, some by text message and then Kenny called when he was on his way out. When he arrived it was raining, like it does in TX, but Kenny was careful to not make a mess inside and threw on the booties for the floor. He was professional, super nice, and took all the time I needed to explain part of my system I was not familiar with. What a great guy and this company seems to be on top of things. I can’t tell you how much I appreciate a business run like a business after dealing with yard and pool people that all seem to be side-hustles regardless of the business-like front they put up. Kudos to A/C Rescue.

The guys showed up, found the problem and replaced the part. Now my AC is working again. I highly recommend. They don’t waste your time and they get the job done.

We recently had to have 1 of our AC units replaced. Once all of the inspections, diagnosis, agreements and parts ordered/received were processed through our Landmark Home Warranty, the AC was replaced and upstairs cooling again. This took around 3 weeks which was not the most pleasant in 100+ TX heat, but when waiting on multiple parties, managing schedules during holidays, it was what it was. Although there were some ‘communication’ issues with front office, while trying to understand who’s responsibility each step was assigned to, all of the technicians were prompt, courteous, patient, helped explain areas of concern and completed the job. About 1-2 wks after the new install, AC was not cooling again. Kenny came out and advised there was a small leak. most likely due to added pressure from the new higher capacity unit. After our discussions, we understood that Landmark Home Warranty would only pay for liquid line replacement IF it was determined it could not be repaired. In this case, the liquid line could be and was repaired, resulting in cool air. Kenny was very patient when I asked several questions as we wanted to understand what went wrong, how a leak could occur with a new unit and the limitations from Landmark. MANY THANKS TO KENNY for his attention to detail, quality repair, service and patience in helping the customer understand, we believe that all customers should have the opportunity to ask questions as it is the customer who has out of pocket expenses, even with home warranty coverage. The repairs were completed and covered at no charge to us, by AC Rescue. Thank YOU Kenny!!!

We were nervous about who our warranty company was sending our way as we’ve had a few quacks for sure but A/C Rescue, specifically Robert, was AMAZING!

Shawn from A/C Rescue was great and very professional. He figured out what was wrong with my unit in 15 minutes he had the part on the truck installed it and he was done. He didn’t try and upsell me on anything was very good explaining what was wrong. Great technician I will definitely use them again. Thank you Shawn