Testimonials
Shaun was an absolutely fantastic technician found the problem of the AC unit and immediately knew what parts to get to solve the problem and resolved everything in an efficient and timely manner! Thank you Shaun!
Our home warranty company (Fidelity) assigned A/C Rescue to us for repair. I always hold my breath a little because we’ve not always been 100% happy with who they’ve sent to us. But Daniel with A/C Rescue was so great. He made quick work of cleaning our unit and adding freon. I give Daniel 5 stars!
Kenny was my technician. First and foremost he notified me of my window of time early. He answered all of my questions and did not treat the job as a rushed project. I appreciate your professionalism Mr Kenny.
Our experience with AC Rescue was very good. The most impressive thing about them is their customer service. I called many times and Scott always answered the phone with courtesy and patience. I communicated with Amanda also, and she was also responsive and kind. She called me back the same day I left her a message. I have never had such a good experience with an AC company’s customer service. It feels like they care and are truly doing their best to get things done.The technicians (one was Francisco) were also great. Their appointment system is smooth and accurate. We had to wait awhile for a part to arrive so our AC was out for a few days, but the office was very communicative about the status of the part’s arrival whenever I called. We were assigned this company through American Home Shield, and, in the past, we had some very subpar experiences, but AC Rescue was great! I would use them again and recommend them to others.
I’d just moved from NC to TX and shortly after one of our AC units stopped functioning. Kenny from A/C Rescue came out to help us with a down AC unit. 1st and foremost this company (and Kenny in particular) was a well-run machine. They communicated at every step of the way, some by text message and then Kenny called when he was on his way out. When he arrived it was raining, like it does in TX, but Kenny was careful to not make a mess inside and threw on the booties for the floor. He was professional, super nice, and took all the time I needed to explain part of my system I was not familiar with. What a great guy and this company seems to be on top of things. I can’t tell you how much I appreciate a business run like a business after dealing with yard and pool people that all seem to be side-hustles regardless of the business-like front they put up. Kudos to A/C Rescue.
Cory and Eric went above and beyond. Thanks guys
Thank God our A/C is working again! It’s 100 degrees out today, typical Texas summer. A/C stopped a week ago so contacted our home warranty company AHS. Took them two days to find A/C Rescue as they had to go outside our service area after a disastrous time with another service provider. A/C Rescue called on us on a Friday and scheduled and sent Sonny, the service tech on Monday. Sonny was friendly, kind and very professional. In about 5 minutes he diagnosed the problem and had the part in his van. He replaced it and A/C began working perfectly. I had also called early on that morning and spoke to Scott about what time the tech would be here and he to was very helpful. Sonny was on time and even called about 40 minutes before he arrived, just as Scott assured me that he would. Great service 100% across the board! Thanks to A/C Rescue.
Our Technician, Daniel, was Fantastic!! Daniel was Professional and Knowledgeable!! The repair was completed quickly! 5 Stars!!
Excellent service! Shaun was so knowable and helpful. Call them if you need help!
Kenny did a fabulous job- he was professional, extremely knowledgeable, I felt very comfortable with him. He will be my technician going forward forever. He is awesome.