Testimonials

Our experience with AC Rescue was very good. The most impressive thing about them is their customer service. I called many times and Scott always answered the phone with courtesy and patience. I communicated with Amanda also, and she was also responsive and kind. She called me back the same day I left her a message. I have never had such a good experience with an AC company’s customer service. It feels like they care and are truly doing their best to get things done.The technicians (one was Francisco) were also great. Their appointment system is smooth and accurate. We had to wait awhile for a part to arrive so our AC was out for a few days, but the office was very communicative about the status of the part’s arrival whenever I called. We were assigned this company through American Home Shield, and, in the past, we had some very subpar experiences, but AC Rescue was great! I would use them again and recommend them to others.

Kenny did a fabulous job- he was professional, extremely knowledgeable, I felt very comfortable with him. He will be my technician going forward forever. He is awesome.

American Home Shield assigned A/C Rescue to my seasonal heating tune up. JUST in time, I might add. I had already turned on the heat a couple days before. The technician, Sonny, found a huge gas leak in the system and patched it up for me. Normally they would have had to go through the paper work and proper channels to do so, but he didn’t think twice and just did it because it was that bad. He possibly saved my life. I can’t thank them enough for doing their job thoroughly and taking care of me. THANK YOU!

These guys were top notch! Kenny showed up on time and even helped with my home warranty company. Kenny was professional and curious, and better, he fixed the problem in no time! Thank you A/C Rescue, Inc. You are on the top of my list!

Shaun called me the day before to advise of the service time. He arrived on time the day of service. He efficiently and quickly assess the problem with our furnace. He had the needed parts on hand & was able to make the repair. We were very pleased with this repair experience. Shaun’s personal touch & skillful service was much appreciated.

Eric my service technician was professional & he definitely kept his promise on getting my a/c for me! Thanks Eric

Robert is great. Excellent communication skills. Always prompt informative and very experienced. Would rate him a 10 if possible.

Shaun and Chris from A/C Rescue absolutely saved the day today. My air conditioner started blowing hot air on Sunday, and by Monday night it was 99F indoors! A/C Rescue sent these two superheroes out this morning, and Shaun identified the problem (a bad capacitor) by sound as soon as he got out of the truck. He and Chris got right to work and had it fixed within 5 or 10 minutes! Hooray!!!

I’d just moved from NC to TX and shortly after one of our AC units stopped functioning. Kenny from A/C Rescue came out to help us with a down AC unit. 1st and foremost this company (and Kenny in particular) was a well-run machine. They communicated at every step of the way, some by text message and then Kenny called when he was on his way out. When he arrived it was raining, like it does in TX, but Kenny was careful to not make a mess inside and threw on the booties for the floor. He was professional, super nice, and took all the time I needed to explain part of my system I was not familiar with. What a great guy and this company seems to be on top of things. I can’t tell you how much I appreciate a business run like a business after dealing with yard and pool people that all seem to be side-hustles regardless of the business-like front they put up. Kudos to A/C Rescue.